Please read the below user agreement carefully before
using any service of
Placing Purchase Order :-
The following demonstrates User Agreement (here-in-after referred to as an “Agreement”) between Technical
Enterprises, a duly registered under the shop & commercial act & GST with its registered office at land plant
(hereinafter referred to as “TECHNICAL ENTERPRISES “) and the users of the website (“You”, “Your,
“User”/”Users” / “Buyer”).
Before you buy, subscribe, login, to and/or begin participating in or using website.
TECHNICAL ENTERPRISES believes that user(s) have fully read, understood and accepted & agreed with
this Agreement.
All the terms and conditions mentioned here for the B2B e-commerce and B2C marketplace businesses are in
accordance with the FDI policy.
If you do not agree to or wish to be bound by Agreement you may not access to or otherwise use the website.
This website by the domain name “” and the mobile application Handy Trolley”
(hereinafter collectively referred to as the “Platform”) are owned and managed by TECHNICAL
ENTERPRISES (hereinafter referred as “Handy Trolley’).
Any and all use of this Platform is subject to, and constitutes acknowledgment and acceptance of, the
following Terms and Conditions (Terms”). It is mandatory for all users of the Platform to have read carefully,
fully understand and be in total agreement to the below mentioned Terms before they proceed to use any of
the services of the Platform (“Services”). The Services / products are available only to those individuals, firms
or companies who can form legally binding contracts under the Indian laws. Your use of the Platform is
governed by the following terms and conditions.
Handy Trolley is providing online products, market place service, where many products are displayed online by and various registered sellers for sale and you can purchase the same, subject to
these T&Cs.
Handy Trolley may change, modify, amend, or update this agreement from time to time without any prior
notification to user(s) and the amended and restated terms and conditions of use shall be effective
immediately on posting. You are advised to regularly check for any amendments or updates to the terms and
conditions contained in this User Agreement. If you do not adhere to the changes, you must stop using the
Platform. Your continuous use of the Platform will signify your acceptance of the changed terms.
User(s) means any individual or business entity/organization company Indian Or abroad that legally operates
in India or in other countries, uses and has the right to use the services provided by Platform. Services of
“Handy Trolley” are available only to those individuals or companies or organization who can form legally
binding contracts under the applicable law i.e. Indian Contract Act, 1872 As a minor if you wish to purchase or
sell an item on the Platform such purchase or sale may be made by your legal guardian or parents who have
registered as users of the Platform. Handy Trolley advises its users that while accessing the Platform, they
must follow/abide by the related laws, Handy Trolley is not responsible for the possible consequences caused
by your behavior during use of Platform, Handy Trolley may, in its sole discretion, reserve the right to terminate
your membership and refuse to provide you with access to the Platform at any time.
We record buying and browsing activities of our users including but not limited to your contact details and
profiles and uses the same to provide value-added services to our users.
If you are registering as a business entity, you represent that you are duly authorized by the business entity to
accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

Please note our Platform is also not a risks proof Platform.
To become a Registered User(s) there is a proper procedure which is for the convenience of user(s) so that
they can easily log-in.
User(s) can become a Registered User(s) by filling an on-line registration form on the Platform by giving
desired information (name, contact information. details of its business, etc.). Handy Trolley will establish an
account (“Account”) for the user(s) upon registration and assign a user alias (“User ID”) and password
(“Password”) for log-in access to your Account. If you use the Platform as Registered User, you are
responsible for maintaining the confidentiality of your User ID and Password. You are responsible for
maintaining the confidentiality of your personal and non-personal information and for restricting access to your
computer, computer system and computer network, and you are responsible for all activities that occur under
your User 1D and Password, email id and phone number as the case may be.
lf you register on behalf of a business entity; it is mandatory to submit any of the below mentioned
document I relevant identification number:

Sales tax/ VAT registration/service to /excise duty registration (replaced by GST regime): or
License/registration certificate/membership certificate/registration under Shops and
Establishment Act, issued by a Government Authority/Government Body/Local SO-Government Authority,
reflecting that the entity person holding the license/ registration certificate/ membership certificate, as the
case may be, is itself/ himself/herself engaged in a business involving commercial activity; or

Permits/license etc. for undertaking retail trade (like tehbazari and similar license for hawkers)

from Government Authorities/Local Self Government Bodies; or

Certificate of incorporation or registration as a society or registration as public trust for self-

Further, in case you register on be of a business entity, you represent. that business entity and (a) you have
the authority to bind the entity to terms and condition of use and/or this Agreement: (b) the address you use
when registering is the principal place of business of such business entity: and (c) you use the Platform for
business purposes only (d) all other information submitted to Handy Trolley during the registration process is
true, accurate, current and complete
By becoming a Registered User, you consent to the inclusion of your personal and non-personal data in our
on-line database and authorize Handy Trolley to share such information with other user(s) Handy Trolley may
refuse registration and deny the membership and associated User ID and Password to any user for whatever
reason, Handy Trolley may suspend or terminate a registered membership at any time without any prior
notification in interest of Handy Trolley or general interest of its visitors /other members without giving any
reason thereof.
Despite Your organization’s contact number(s) are on Do Not Call Registry, you consent to be contacted by
Handy Trolley through phone calls: SMS notifications or any other means of communication, in respect to the
services provided by Handy Trolley.
You agree, inter alia, to: 1, Provide true, accurate, current and complete information about yourself as
prompted by Industry buying’s registration form or provided by You 2. Maintain and promptly update the
personal and non-personal data to keep it true, accurate, current and complete. If you provide any information
that is untrue. inaccurate, not current or incomplete or Handy Trolley has. reasonable grounds to suspect that
such information is untrue, inaccurate, not current or incomplete, or riot in accordance with the User
Agreement, Handy Trolley has the right to indefinitely suspend or terminate or block access of your
membership with the Platform and refuse to provide you with access to the Platform,
Membership on the Platform is free for buyers. Handy Trolley does not charge any fee for browsing and buying
on the Platform. Handy Trolley reserves the right to change its Fee Policy from time to time. In particular,
Handy Trolley may at its sole discretion introduce new services and modify some or all of the existing services
offered on the Platform. In such an event Handy Trolley reserves the right to introduce fees for the new
services offered or amend/introduce fees for existing services, as the case may be_ Changes to the Fee
Policy shall be posted on the Platform and such changes shall automatically become effective immediately
after they are posted on the Platform, Unless otherwise stated, all fees shall be quoted in Indian Rupees, You
Shall be solely responsible for compliance of all applicable laws including those in India for making payments
to Handy Trolley

User understand and agree & accept that Handy Trolley merely provide hosting services to its Registered
Users and persons browsing/visiting the Platform
The actual contract for sale is directly between the seller and you. Handy Trolley provides the services of
listing catalogues, pricing, shipping, etc. which is informational and it is up to you to follow it or not,
Handy Trolley has no control over (a) the existence, quality, safety or legality of items displayed, (b) the
accuracy of third party content or listings including that of registered Sellers; (c) the ability of sellers to sell
items; (d) the ability of buyers to pay for items. Handy Trolley does not, at any point of time during any
transaction between buyer and seller, take the ownership of any of the goods offered by the seller. Nor does
Handy Trolley, at any point, assert any rights or claims over the goods offered by the seller to the buyer,
In using the online market place service, you explicitly agree and acknowledge that.
Handy Trolley, through the Platform also makes available it’s a own products and a variety of branded non
branded products offered by other sellers / companies, Purchase of such products Will be subject to the terms
of offer for sale, and such other additional terms, if any, as specified by the sellers, Handy Trolley is a facilitator
and does not take any legal responsibility for the authenticity or quality of such branded products and buyers
are encouraged to exercise prudence and diligence (including by viewing any available customer reviews of
the products or the sellers) before purchasing such products or availing such services.
-Handy Trolley may offer delivery services through reliable Transporter logistics/courier partners for some of
the products on the Platform as per Industry Buying’s T&Cs, which may be changed by Handy Trolley without
any notice to you / user.
Handy Trolley is not a warrantor of the products/ services being offered on the Platform by various Sellers. You
understand that any issue or disputes regarding the warranty, guarantee, quality. and service will be
addressed either by the seller and you agree to handle such issues and disputes directly between you and the
seller. All the products are governed by the terms of warranties provided by the respective Sellers. However,
in case any product is covered under seller warranty, it shall be specifically mentioned under the product
details. You acknowledge that Handy Trolley gives no warrantee/guarantee, either express or implied,
‘regarding the product bought by you or for the use or availability of online marketplace service. Buyers are
encouraged to exercise prudence and diligence (including by viewing any available customer reviews of the
products or sellers) before purchasing such products or availing such services. Freight charges for delivery of
product are as per mentioned.
The price of products offered on the Platform is MRP retail price, sale price. discounted price as offered by the
sellers. Handy Trolley does not either directly or indirectly influence the price of the products offered by the
sellers. Handy Trolley is not liable for any manufacturing defect, faulty product received, warranty claims. after
sales service for arty of the products purchased on the Platform. Handy Trolley is not linked with any warranty,
guarantee, post-sale claims, genuineness of products or brand. as it is just a platform that facilitates sales for
its sellers. Handy Trolley will make best efforts to assist buyers try issue resolution including refund or
arranging replacement but it will not bear the risk from legal claims for any misrepresentation or selling of
wrong product.
The Platform makes available general third party information such as, product catalogues. lists of authorized
dealers, technology and features, advertisements, images and photographs of the products and other data
from external sources hereinafter “Third Party Content-) The provision of Third Party Content is for general
informational purposes only. You acknowledge that the Third Party Content provided to you is obtained from
sources be to be reliable. Handy Trolley does not provide any guarantee with respect to any of the Third Party
Content and Handy Trolley shall not be held liable for any loss suffered by you based on your reliance on or
use of such Third Party content.
The right to cancel any order for any reason is reserved with handy buying/seller of the goods. Possible

reasons for cancellation include, but are not limited to the following-

  1. Potentially fraudulent order – Before shipping the orders, a check is run to make sure such

orders are legitimate. If the check fails, your order may be cancelled

Incorrect Pricing – Due to the volatile market for collectible product, there may be major
fluctuations in price at times. Therefore, the seller reserves the right to remove any item from any order
and provide a full refund to the customer tor that item.

Non-Payment of Non-COD -orders – If payment is not received within a reasonable amount of
time after the order has been placed. your order may gel cancelled without notice

Non availability of the product – If the order is not serviceable b the seller due to non-
availability of the product.

Non-serviceable address – If your pin code is not serviced by any of the courier partners.

Long. gestation time – If the procurement is taking longer than 7 working days and you are not
willing to wait further.

Return Policy
Returns is a scheme provided by respective sellers directly in terms of which the option of exchange,
replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular
category may not have the same returns policy. Please contact our office to discuss any return requests.
By accepting these T& s, you accept that Handy Trolley may send the alerts to the mobile phone number/
email address provided by you at the time of registering at the Platform or to any such number/e-mail address
replaced and it by you subsequently.

Content on the Platform is displayed on “AS IS” basis, in the form received from the Sellers. While
Handy Trolley tries to offer reliable data, Handy Trolley cannot promise that the catalogues will always be
accurate and up-to-date, and you agree that you will not hold our catalogue providers or us responsible for
inaccuracies in the catalogues. The catalogue may include copyrighted, trademarked or other proprietary
materials. You agree not to remove any copyright, proprietary or identification markings in within the
catalogues or create any derivative works based on catalogue. Content.

Refund Policy
Once cancelled or order returned, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days.

While availing any of the payment method’s available on the Platform, Handy Trolley will not be responsible or
assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or
Exceeding the preset limit mutually agreed by You and between “Banks”, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reasons

Before shipping I delivering your order to you, Seller may request you to provide supporting documents
(including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment
instrument used by you for your purchase. This is done in the interest of providing a safe online shopping
environment to Our Users.
Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products are as per
principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely
used by the Buyer and Seller to facilitate the completion of the Transaction Use of the payment facility shall
not render Handy Trolley liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach
of representations and warranties non-provision of after sales or warranty services or fraud as regards the
products. listed on Platform.
You have specifically authorized Handy Trolley or its service providers to collect, process, facilitate and remit
payments and I or the Transaction Price electronically or through Cash on Delivery to and from other Users in
respect of transactions through Payment Facility. Your relationship with Handy Trolley is on a principal to
principal basis and by accepting these Terms of Use you agree that Handy Trolley is an independent
contractor for all purposes, and does not have control of or liability for the products that are listed on Platform
that are paid for by using the Payment Facility. Handy Trolley does not guarantee the identity of any User nor
does it ensure that a Buyer or a Seller will complete a transaction.
You understand, accept and agree that the payment facility provided by Handy Trolley is neither a banking nor
financial service but is merely a facilitator providing an electronic, automated online electronic payments,
receiving payment through Cash on Delivery, collection and remittance facility for the transactions on the
Platform using the existing’ authorized banking infrastructure and Credit Card payment gateway networks,
Further, by providing Payment Facility, Handy Trolley is neither acting a trustees nor acting in a fiduciary
capacity with respect to the Transaction or the Transaction Price
Shipping orders outside India:
Our Platform presently does not entertain orders requiring international shipping. if you are an international customer please email us your requirement at we shall coordinate with the requisite
sellers to determine whether your order can be fulfilled or not.
Our business hours: Our hours are 10AM to 5 PM Monday to Saturday at +91 8448449073 (Helpline Number)
Order delivery time
If material is in stock of or is readily available with the respective seller, the supplier is dispatched in 4-5
business days on receipt of the complete payment for the order placed online. For Special orders or out of
stock items, the delivery time shall be around 2 weeks or more. If the seller is not able to fulfill your order, we
will refund your entire amount collected on behalf of the seller within 15 business days. If order delivery time
exceeds the above committed timelines, we will contact you to determine if you want to execute the order with
the new delivery time, if you do not wish to execute the order at that time. entire amount shall be refunded.
Product information not shown in the catalog:
Call, or email us to let us know what kind of information you need – All our numbers are listed in our Contact
us section
Additional information about previous orders
Click on Order history at the top of the web site to view information about your previous orders. From there
you can access your invoices, proofs of delivery, and other shipment information.
Any type matter / dispute arises concerned with “”, Technical Enterprises, will be
subject to Meerut, INDIA Jurisdiction only.